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Citibank Customer Service Hotline Number

glinux 22 Jul 18, 12:25 PM

One of the largest commercial banks in the Philippines, Citibank would love to hear from you. Citibank is ready to help its clients' concerns and problems. It provides convenience to its customers in terms of customer service.

You can call Citibank Customer Service 24-hours a day, anytime and anywhere.


Citibank Customer Service Hotline Number:

  • Metro Manila: (02) 995-9999
  • Metro Cebu: (032) 234-9999
  • Toll-Free from other Provinces through PLDT landline:  1-800-10-995-9999
  • Call from Abroad: +63 2 995 9999

Citigold Wealth Management Hotline

  • Metro Manila: (02) 995-9888
  • Metro Cebu: (032) 234-9888


  1. Upon credit card inquiry, before calling Citibank's Customer Service Hotline, you should prepare your 16-digt credit card number and 4-digit T-PIN. An automated message will instruct you to input these numbers. Then, wait for the automated confirmation before proceeding.
  2. Follow carefully the voice instructions.
  3. If you don't fully understand or if you miss the voice instructions, you can ask for further assistance by pressing '0' to speak to Citibank Customer Service Agent.


Do you have any concern with Citibank?

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