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BDO Customer Service | Hotline Phone Number

glinux 22 Jul 18, 11:08 AM

One of the largest banks in the Philippines, Banco de Oro (BDO) encourages their clients/customers to contact them through their customer service hotline number regarding their BDO-banking-related problems and concerns.

BDO Corporate Center:
7899 Makati Avenue
Makati City 0726, Philippines
Trunkline: (+632) 840-7000

Customer Contact Center:

Metro Manila:                        (+632)631-8000
Domestic Toll-Free Nos:       1800-10-631-8000 (PLDT)

                                              1800-3-631-8000   (Digitel)
                                              1800-5-631-8000   (Bayantel)
                                              1800-8-631-8000   (Globelines)
International Toll-Free Nos.:  IAC +800-8-631-8000

Click here for the list of International Access Codes


Please use a landline when calling our Toll Free numbers to avoid incurring telephone charges.

For Visa Travel Money Card:

Metro Manila:(+632) 688-1488
Domestic Toll-Free Nos: 1800-10-688-1488

International Toll-Free No.: IAC +800-8-688-1488


Investor Relations & Corporate Planning:
Luis S. Reyes, Jr.
(+632) 8407142; (+632) 8407000 local 37142; 36069   

Richard R. Tan

(+632) 840-7080



FOR INQUIRIES ON BDO TRUST PRODUCTS, please refer to our Frequently Asked Questions page:


You may also call or email us through our contact information below.



Makati Office
15th to 17th Floors, South Tower,
BDO Corporate Center
7899 Makati Avenue,
Makati City 0726
Tel. Nos.: (632) 878-4265; 878-4244

Cebu Desk

3/F BDO Cebu Regional Office,
Gorordo Avenue, Lahug,
Cebu City, 6000, Philippines
Tel. No.: (6332) 231-1131


Davao Desk
Ground Floor, ONB Center, Km. 9, Sasa, Davao City
(+6382) 221-8959, 233-7775


BDO Unibank Inc. is regulated by the Bangko Sentral ng Pilipinas (BSP).

For concerns, please go to your branch of account, or call Customer Contact Center at (02) 631-8000. To learn more about BDO Customer Assistance Mechanism, please visit           

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